Services: Zammad

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 * [GNUKhata - Fast Feature rich Free accounting software](http://gnukhata.in/).
 * [draw.io](https://github.com/jgraph/drawio).
 * [helpy](https://github.com/helpyio/helpy/): helpdesk customer support application.
+* [Zammad](https://zammad.org/): web-based, open source user support/ticketing solution.
 * [Discourse](https://www.discourse.org/): "civilized discussion for your community".
 
 Finance: